Frequently asked questions
About the house
What are the check-in and check-out times?
Check-in from 2 pm, check-out by 12 pm.
How far is the beach?
150 metres: Praia dos Ingleses is about a 2-minute walk from the house.
Is breakfast included?
No. Breakfast is an optional extra, served plated from 8 to 10 am. You can add it when booking or at check-in.
Is there parking?
Yes, free on-site parking with advance reservation. Spaces are limited, so let us know before arriving by car.
Are towels and bed linen included?
Bed linen is included. Towels are not, so please bring your own.
What’s the difference between private and shared rooms?
In a private room the whole room is yours (or your group’s) and you book the entire room. In a shared room you book a bed and share the room with other guests.
Is Floriarte a party hostel?
No. The Capibar bar opens Friday to Sunday and there are cultural activities, but the house is also a place to rest, and respect for guests in their rooms comes first.
Can I come just for the day, without staying?
Yes: day use runs every day 9 am–6 pm, with pool, leisure areas, full kitchen, barbecue and workspace (bar consumption extra). Book on WhatsApp.
About bookings
How do I book?
Choose your dates with the Book button: you’ll go to the official booking engine (HQBeds), see live availability and prices, and pay online. Prefer to talk? Message us on WhatsApp.
How does payment work?
Bookings made on the website are paid 100% online by credit card, Pix or bank transfer. Bookings arranged directly with the team are secured with a 50% non-refundable deposit by Pix or bank transfer (not by card).
Can I cancel?
Yes: you can cancel free of charge within 7 days from the day you booked, as long as it's before check-in. After that, the booking is non-refundable.
Why do prices change?
Rates vary a lot between low and high season and with availability, so we don’t publish a fixed price list: the right price appears once you enter your dates.
Are pets allowed?
Yes, in private rooms. Not in shared rooms.
Can children stay?
In private rooms, yes; babies up to 5 can share the bed with their parents. For safety, under-18s do not stay in shared rooms.
Still have a question?
Pick your dates and see what’s available right away. Rather talk first? We reply on WhatsApp.